Ans. Almost all of Pushplinen’s products are made on-demand at our factory in Mumbai, India. We work with the finest Indian mills to weave all our fabrics, which we then keep in stock in Mumbai awaiting your order specifications.

Ans. Yes, we offer monogramming on our bed, bath and table linens, as well as some of our accessories. For more information about our monogramming options, please contact  hello@pushplinen.com

Ans.  All natural fibers will shrink to some extent, but we anticipate this by cutting our items to allow for shrinkage. Many of our linens are woven on extra-wide looms, which allows us to create wider sheets and deeper fitted sheets. Typically, cotton products shrink 2-4%, while linen products shrink 4-6%. Please note, if your product is labeled as dry clean only, do not launder at home.

Ans.  We take great pride in the quality and craftsmanship of our products. Attention to design, materials and construction is our priority, so we carefully inspect each order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage immediately. You have 7 days to report any issues resulting from manufacturing error or fabric defect. In such cases, we ask you to contact hello@pushplinen.com with photos and details regarding the nature of the damage so that we can arrange for a replacement immediately.

If you are dissatisfied with your online purchase for any other reason, you may request a refund in the form of Merchandise Credit for the order amount, less all shipping and handling charges, within 14 days of delivery. Products must be unused, unlaundered, undamaged, in original packaging, and in good condition. We reserve the right to refuse a refund request if it does not comply with our policy.

Please note that monogrammed, customized and special items (fabric swatches and yardage) are considered final sale and cannot be returned.